YesAsia.com
Our Belief
We exist to provide value to our customers, by delivering superior world-class customer service, and strive to enrich the quality of our customers' lives by providing a wide variety of quality products and innovative solutions for their needs. If we serve our customers well, our own success will follow.
Company Profile
Since its launch in 1998, YesAsia.com has become the leading Internet source for Asian entertainment products.
Quality service, continuous improvements
YesAsia.com strives to be a leader in customer service. To offer a better browsing and shopping experience YesAsia.com continually:
* Enhances and expands its selection of products
* Improves the usability and friendliness of its website
* Upgrades its user information systems
* Endeavors to improve customer service and decrease order fulfillment time
- Culture-tailored content
To facilitate information access and order placement for its worldwide customers, YesAsia.com has tailored its website for different cultures through the localization of languages, content, design, and product offerings.
- High Customer Satisfaction
By emphasizing quality service, a user-friendly interface, culture-tailored content, fresh new release updates and a broad product selection, YesAsia.com is highly ranked by its customers and is continually growing, acquiring new users while simultaneously retaining existing customers who have made YesAsia.com their preferred online retail store.
In recognition of its past efforts to serve its customers, YesAsia.com has been awarded and ranked as:
- HONG KONG TOP 2 SHOPPING SITES, by Nielsen//NetRatings' Survey, October 2004
- TOP 2 MOST VISITED ENTERTAINMENT SITE, Alexa.com Global Ranking, September 2004
- HONG KONG TOP 10 SHOPPING SITES, by Nielsen//NetRatings' Survey, December 2003
- HONG KONG TOP 10 SHOPPING SITES, by Nielsen//NetRatings' Survey, April 2003
- HONG KONG TOP 10 SHOPPING SITES, by Nielsen//NetRatings' Survey, November 2002
- BEST MUSIC & MOVIE SHOPPING SITE 2001, by CMAsia.com, January 2002
- HONG KONG TOP 10 SHOPPING SITES, by Nielsen//NetRatings' Survey, December 2001
- MOST POPULAR MERCHANT, by Yahoo! HK, February 2001
- BEST MUSIC & MOVIE SHOPPING SITE 2000, by CMAsia.com, January 2001
- TOP SERVICE AWARD, by Yahoo! US, September 1999